A finder drop down windows will appear.In the right pane click the ' + ' at the bottom. In the left column scroll and locate Accessibility. With support being able to see your screen, navigation on your machine still needs to be allowed.Now support will be able see your screen. A drop down window will appear, click on 'Later'.Make sure to check the box next to TeamViewer. In the left column of the window, Screen Recording is selected and Teamviewer is listed in the right pane.

Click the padlock to the bottom left of the window and enter your computer password to unlock. This will bring you to System Preferences > Security & Privacy > Privacy tab.You will get the pop up window below when support connects.Teamviewer will need to be allowed in the System Preferences. When support connects to your machine they will only see the desktop background of your machine, and will not be able to navigate on your machine. On Catalina, additional steps after Support connects! You will now be presented with the Teamviewer box with an ID. You will get a similar pop up gatekeeper warning window, but this time with the 'Open' option. This time 'right click' or CTRL click on the Teamviewer icon and then 'Open' If you double click on it you will be presented with the gatekeeper warning notice below.Ĭlick on Show in Finder and it will bring you back to the Downloads folder. Go to the Downloads folder in Finder and locate the Teamviewer icon. When completed you should see the Teamviewer icon on the bottom in the dock of the Downloads folder. If you are using Safari you will see the Download animation go to the top right of the window with a progress bar. Right Click or ( Control + Click ) the blue button and 'Open in a new TAB ' to download the screensharing client. Click on the following link to view the demo video on setting up TeamViewer.

Team viewer dow